Refund & Cancellation
Shri Vinayaka Educare services & Consultancy Pvt. Ltd. - Refund & Cancellation
At Vinayaka Services, we are committed to delivering reliable and transparent educational consultancy and admission support services. This Refund & Cancellation Policy outlines the terms under which users may request cancellations or refunds for services purchased through vinayakaservices.com.
1. Service-Based Nature of Our Work
Vinayaka Services provides counselling, admission guidance, documentation assistance, and related educational consultancy services. Since these are professional, time-based, and informational services, refunds are subject to specific conditions mentioned below.
2. Cancellation Policy
Service Cancellation Before Initiation:
If you request cancellation before we begin any work, you may be eligible for partial refund (after deducting administrative/processing charges).Cancellation After Service Start:
Once counselling, admission guidance, documentation review, or any consultancy service has been initiated, no cancellation will be permitted.Miscommunication or Delay in Providing Information:
If you fail to provide required documents, details, or respond in time, the order will not be considered eligible for cancellation.
3. Refund Policy
Refunds are issued only under the following conditions:
Eligible Refund Situations
Duplicate payment due to a technical error.
Payment made but service could not be provided due to internal reasons from our side.
Non-Refundable Situations
Once personalized counselling, admission guidance, form filling, college selection assistance, or any paid service has been delivered.
If a student is unable to secure admission due to their own eligibility issues, meeting deadlines late, or not following required instructions.
If services have been partially or fully utilized.
4. Refund Processing Timeline
Approved refunds will be processed within 7–10 working days.
Refunds are credited to the original mode of payment only.
5. No Guarantee or Warranty
Vinayaka Services provides admission guidance and support, not guaranteed admissions.
Colleges have their own selection processes, eligibility criteria, and seat availability. Therefore, no refund is applicable if admission is not secured.
6. Contact for Refund/Cancellation Requests
All refund or cancellation requests must be submitted via:
📩 Email: admin@vinayakaservices.com
📞 Phone: ( 8920313435)
🕘 Response Time: 24–48 hours